Replybutton Help Center

Category - Campaign Overview

How to edit messages?

Click the “Messages” tab under the campaign overview. Then click “Edit Messages” button. Make the changes you want and don’t forget to save! To make changes, initial email should not be...

Where can I see open times and replies?

We track open, click, reply and unsubscribe information. We show open times and replies in recipient’s history for each campaign by clicking recipients. Go to Recipients tab in the campaign and click to the...

How to pause a campaign?

Click the green switch button on the up left side of the page. If you pause the campaign, no more emails will be sent. If you activate the campaign again after the scheduled sending time has passed, your emails will be...

How to delete a campaign?

Choose the campaign and click on the ‘ Actions’ button on the right top. Click ‘Delete’ and it’s done. Don’t forget, if you delete a campaign, all the data belong to that campaign will be deleted.

Unexpected open or click statistics

Replybutton tracks when your recipients open, click links and reply button clicks in your emails. There are some scenarios where this tracking isn’t 100% accurate. Unexpected Opens: Have you opened sent messages...

How do I pause emails?

If you need to stop one of the emails, just go to ‘Messages’ under the Campaign overview. Just click the green switch button on the left of the email subject and then it stops. If you activate the email again after the...

How to filter recipients?

Choose your campaign, then go to Recipients tab. You can filter recipients for each email separately.  First choose the email you want to filter and a new select opens automatically.